How to properly remove the pin from the heel and replace the heel lug
🔧 Complete guide: how to remove a heel pin and replace the heel cap yourself / remove the pin
If you’ve ever encountered worn heel caps on your favorite pair of shoes, you know how important it is to properly and carefully remove the old heel cap. In this article, we’ll cover how to do this at home, what tools you’ll need, what mistakes to avoid, and how to prepare the heel for a new heel cap. You’ll also find helpful tips and links to other InterMaster blog articles to help you care for your shoes like a pro.
🧰 What is a heel pin and why should it be removed?
The heel cap is the metal rod that holds the heel cap. Over time, the heel cap wears down, and the cap can protrude, scratching the floor and causing discomfort when walking. To replace the heel cap, you must first remove the old cap without damaging the heel itself.
🔨 Tools you will need / remove the pin
Before you begin, prepare the following tools:
- Side cutters – for carefully prying off the pin head
- Pliers (pliers) – for removing the pin
- Sandpaper (100-180 grit) – to smooth the heel surface
- Hammer and punch (optional) – if the pin is seated deep
- A drill and a 2.5–2.8 mm drill bit – in case the pin cannot be removed manually
🪛 Step-by-step instructions: how to remove a heel pin
Step 1: Inspect the heel
Make sure the old heel cap is completely removed and the pin is visible. If the heel cap is still attached, carefully remove it with a knife or screwdriver.
Step 2: Pry off the head of the pin with side cutters
Grasp the head of the pin with side cutters and lift it slightly. Do this carefully to avoid damaging the plastic or wood of the heel.
Step 3: Extract the pin with passages
Grip the pin firmly with pliers and pull it out using a gentle twist. Do not pull sharply, as this may damage the base of the heel.
Step 4: If the pin does not budge
- Use a punch and hammer to lightly tap the pin from the back side.
- If the pin is broken or stuck, drill it out with a 2.5-2.8 mm drill bit at low speed.
🧽 Preparing the heel for a new heel cap
After removing the pin, it is important to properly prepare the surface:
- Clean the hole from dust and glue residue.
- Smooth the base of the heel with sandpaper. The surface should be smooth and even, without burrs.
- Check the hole depth. It should match the length of the new pin.
If you notice that the heel has become loose or damaged, it may need to be reinforced with epoxy resin or the entire base may need to be replaced.
🧩 Installing a new heel cap
- Choose the right heel cap. Make sure it matches the size and shape of your heel.
- Insert the pin into the hole. It should fit snugly, but not forcefully.
- Gently hammer the heel into place. Use a wooden block to avoid damaging the surface.
If the new heel is loose in the hole, you can use glue or replace it with a model with a wider pin.
⚠️ Common mistakes and how to avoid them
- Mistake 1: Using a knife instead of side cutters. This can damage the heel and lead to injury.
- Mistake 2: Pulling the pin too hard can cause cracks in the base.
- Mistake 3: Placing the heel on an uneven surface will cause the shoe to break quickly and become unstable.
- Mistake 4: Ignoring the play in the new heel cap. Even the slightest play will cause it to fall out.
🔗 Useful articles on InterMaster
- How to dry shoes properly to avoid deformation after repairs
- How to reduce shoe size if your shoes become too big after replacing the heel
- Shoe care and expert advice – recommendations for extending the life of your shoes
💬 Tips from the experts
- Prevention is better than repair. Check the heel regularly and replace it before the pin starts scratching the floor.
- Keep spare heels. Many manufacturers include them in the box—don’t throw them away!
- Use silicone pads. They extend the life of your heels and make your gait softer.
🧑🔧 When should you contact a professional?
If you’re unsure of your abilities, the pin is stuck too deep, or the heel is damaged, it’s best not to risk it. Take it to a shoe repair shop. A professional will replace the heel in 5-10 minutes, saving you time and frustration.
Bottom line: replacing a heel cap is a simple procedure, but it does require some care. The key is to take your time, use the right tools, and remember to properly prepare the surface. If you’d like to learn more about shoe repair and care, visit the InterMaster homepage .
Sources:
YouTube: How to remove a heel pin
Inter-Master: How to change spare heels